nav-icon Openyardpaper

Privacy
Policy

Jurisdiction

Singapore (PDPA Compliant)

Last Updated: 2024

Notice

This document serves as the standard Privacy Policy for Openyardpaper. It is designed to inform you of our practices regarding the collection, use, and disclosure of personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This does not constitute legal advice.

1. Introduction and Data Controller

Openyardpaper ("we", "us", or "our") operates the platform providing information on Singapore Income Tax (IRAS) reliefs and deductions. We are committed to protecting the personal data of our users in Tampines and across Singapore.

Under the Singapore Personal Data Protection Act 2012 (PDPA), Openyardpaper acts as the "Organisation" or Data Controller responsible for your personal information. We ensure that all personal data is handled with the highest standards of confidentiality and security.

2. Personal Data We Collect

We may collect and process the following categories of data when you interact with our website:

  • Identity Data: Full name, title, and identification numbers where voluntarily provided for tax consultation requests.
  • Contact Data: Email address, mobile phone number, and residential/mailing address in Singapore.
  • Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
  • Usage Data: Information about how you use our website, including pages viewed and search queries related to IRAS tax reliefs.
  • Marketing Data: Your preferences in receiving communication from us regarding tax filing deadlines or new deduction guides.

3. Purpose and Legal Basis for Processing

In compliance with the PDPA, we process your data based on the following grounds:

Consent

Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to a newsletter).

Contractual Necessity

Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.

Legitimate Interests

Processing is necessary for our legitimate interests, such as improving our tax guide services and ensuring website security.

Legal Obligation

Processing is necessary for compliance with a legal obligation under Singapore law (e.g., reporting to IRAS if required).

4. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use, and whether we can achieve those purposes through other means. Generally, tax-related inquiry data is kept for a period of 5 years in line with IRAS record-keeping recommendations.

5. Disclosure to Third Parties

We do not sell your personal data. However, we may share your data with:

  • External service providers (IT support, cloud storage, analytics) who process data on our behalf.
  • Professional advisers including lawyers, auditors, and tax consultants based in Singapore.
  • Government agencies (such as IRAS or the PDPC) if required by law.

6. Cross-Border Transfers

As Openyardpaper may use cloud-based servers, your personal data may be transferred to, and stored at, a destination outside of Singapore. We ensure that any such transfer is compliant with the PDPA, providing a standard of protection to personal data so transferred that is comparable to the protection under the PDPA.

7. Your Rights Under PDPA

As a resident of Singapore (Tampines or elsewhere), you have specific rights:

  • Right to Access: You can request a copy of the personal data we hold about you and information on how it has been used or disclosed within the past year.
  • Right to Correction: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal data at any time.
  • Right to Complaint: You have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) if you believe your rights have been violated.

8. Cookies and Tracking

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you browse our tax guides. You can set your browser to refuse all or some browser cookies, but this may affect website functionality. For more details, please see our Cookie Policy.

9. Contact Information

To exercise any of your rights or if you have questions regarding this policy, please contact our Data Protection Officer (DPO):

Company: Openyardpaper

Address: 26 Main Street, Tampines

Phone: +65 9088 6835

Email: